Our Sustainability Strategy has a comprehensive approach and is based on five strategic pillars, which include specific initiatives that contribute to creating shared value, as well as achieving the Sustainable Development Goals.
In 2024, we carried out for the first time the double materiality assessment. This exercise allowed us to identify the most important topics for the company and confirm that our actions are aligned with the expectations of our stakeholders and with the global sustainability objectives.
Our organizational culture is reflected in the relationships we maintain with our different stakeholder groups. We provide various channels and platforms for open dialogue in which different areas of the company participate.
At Quálitas, we are part of various international initiatives that promote sustainability.
Since 2015 we have adhered to the United Nations Global Compact, an international initiative that promotes the implementation of 10 universally accepted principles to foster corporate social responsibility in the areas of human rights, labor standards, the environment, and anti-corruption. Through this commitment, we publicly acknowledge our responsibility to incorporate these universal principles into our strategies, activities, and operations.
Aware of our ability to contribute to addressing the major social and environmental challenges included in the 2030 Agenda for Sustainable Development, we join efforts with government, business, and civil society to advance these goals established by the United Nations.
Principle 1: We will embed relevant environmental, social, and governance (ESG) issues in our decision-making processes across all insurance-related activities.
Principle 2: We will work with our clients and business partners to raise awareness of ESG issues, manage risk, and develop solutions.
Principle 3: We will cooperate with governments, regulators, and other key stakeholders to promote widespread action across society on ESG issues.
Principle 4: We will demonstrate accountability and transparency by publicly disclosing our progress in implementing the Principles.
In 2020, we updated our materiality analysis following the guidelines of the Global Reporting Initiative (GRI) and the Sustainability Accounting Standards Board (SASB), to address the primary information needs of our stakeholders and investors.
We strive to protect information as an integral part of our operations. Through the Information Security Department, we strengthen our systems to ensure the integrity, confidentiality, and availability of the data we manage. We monitor our infrastructure for potential threats and promote a culture of shared responsibility by establishing information security guidelines for our entire workforce and suppliers, whom we include in compliance with standards and controls that ensure the confidentiality of our clients' and company's information.
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